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SeyShareSeyShare

Help & Support

Last updated 26 October 2026

Answers to common questions about SeyShare, on the website and in the app. If you can't find what you need, email us and we'll get back to you.

Contact us

Email admin@seywebsolutions.com. Tell us what happened, on which device, and add a screenshot if you can. SeyShare is run by SeyWeb Solutions in partnership with Senm Lanmour Community.

Signing in

  • You can sign in with Google, Apple, or an email address and password.
  • Forgot your password? Use Reset your password on the sign-in page.
  • Two-step sign-in sends a code to your email. You can turn it on or off in Settings → Security.

Giving and receiving items

  • Everything on SeyShare is free. Tap + to give an item away: add a photo, a short description and your island.
  • To ask for an item, open it and message the giver. Agree a public place and a time to collect it.
  • Items are given as they are, directly between members. See our Terms of Use.

Notifications

Choose what you're notified about in Settings → Notifications. In the app, notifications also need to be allowed in your phone's settings for SeyShare.

Reporting a problem or a member

  • Use the flag on a listing, a chat or a profile to report it. Our moderators review every report.
  • Block a member from the chat to stop them messaging you. Manage blocked members in Settings → Blocked.
  • If you feel unsafe, contact the police first, then let us know.

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